We are seeking a Senior Process Engineer with deep card domain expertise to lead strategic transformation initiatives across issuing, acquiring, and digital card ecosystems.
This role operates at the intersection of:
Card operations
Technology modernization
Regulatory compliance
Customer experience
Digital enablement
Key Responsibilities:
Lead end-to-end card lifecycle process engineering (origination authorization clearing disputes settlement)
Model and redesign card processes aligned to scheme rules (Visa/Mastercard)
Support card platform migrations and digital wallet enablement
Conduct process simulation, impact analysis, and future-state architecture alignment
Drive automation and straight-through processing
Ensure PCI-DSS and regulatory compliance alignment
Partner with Product, IT, Risk, Fraud, and Operations
Ideal Candidate:
10+ years banking experience
5+ years in card issuing/acquiring
Strong BPMN modelling
Experience in major card systems
Lean Six Sigma Black Belt advantageous
Experience in digital transformation environments