End Date: May 11, 2026
Job Description
Digital Product Strategy & Ownership
Define and execute the digital product strategy and roadmap, with a strong emphasis on mobileÃÂâÃÂÃÂÃÂÃÂfirst experiences and payment capabilities.
Translate business strategy and customer needs into scalable, technologyÃÂâÃÂÃÂÃÂÃÂenabled product propositions.
Own prioritisation and tradeÃÂâÃÂÃÂÃÂÃÂoff decisions across customer experience, technical architecture, risk, and commercial outcomes.
Mobile & Payments Technology Leadership
Provide senior product leadership across mobile platforms and digital payment technologies, with a deep understanding of: Mobile application architectures and enabling services Digital payment platforms, transaction processing, APIs, integration patterns, and settlement flows Security, resilience, and scalability considerations in mobile and payments environments
Shape and drive technologyÃÂâÃÂÃÂÃÂÃÂled innovation, particularly in mobile journeys, payment experiences, and valueÃÂâÃÂÃÂÃÂÃÂadded services.
Partner closely with architecture and engineering teams, contributing meaningfully to platform design decisions and technology evolution (without being accountable for handsÃÂâÃÂÃÂÃÂÃÂon development).
Act as a credible technology thought partner to senior stakeholders across payments, technology, and digital channels.
Commercial Management
Accountable for the commercial performance (P&L) of the digital product across the full product lifecycle.
Ensure products deliver against revenue, cost, growth, and balance sheet objectives.
Drive commercially viable technology and platform decisions, balancing innovation with sustainability and return on investment.
Product Infrastructure (People, Process, Technology)
Own the full product operating model underpinning mobile and payment products: People: Lead and develop highÃÂâÃÂÃÂÃÂÃÂperforming, multidisciplinary digital product teams. Process: Embed effective digital product management and delivery practices, including agile and iterative ways of working. Technology: Ensure mobile and payment platforms are fitÃÂâÃÂÃÂÃÂÃÂforÃÂâÃÂÃÂÃÂÃÂpurpose, futureÃÂâÃÂÃÂÃÂÃÂready, compliant, and operationally resilient.
Ensure the target customer experience is consistently delivered across channels.
Delivery, Adoption & Continuous Improvement
Drive endÃÂâÃÂÃÂÃÂÃÂtoÃÂâÃÂÃÂÃÂÃÂend delivery of digital capabilities, ensuring strong adoption and measurable outcomes.
Use platform telemetry, customer insights, and usage data to continuously optimise mobile and payment experiences.
Champion continuous improvement, experimentation, and innovation within the digital product portfolio.
Leadership & Stakeholder Management
Lead, coach, and inspire digital product teams with a strong technology and customer orientation.
Build and maintain senior relationships across technology, payments, operations, risk, and channels.
Influence executiveÃÂâÃÂÃÂÃÂÃÂlevel decisions through clear articulation of technologyÃÂâÃÂÃÂÃÂÃÂenabled product opportunities, risks, and tradeÃÂâÃÂÃÂÃÂÃÂoffs.
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)