About the Role:
Reporting to the Director, Branch & Distribution, the Senior Relationship Manager will be responsible for generating revenues by effectively marketing, building and maintaining relationships in Tier 1 banks.
Key Responsibilities
Service Delivery Management
Drive profitable business and growth for the company across all lines of business
Preparation of revenue and expense budgets for the channel
Analyse market trends, customer needs and competitor offering to identify new opportunities, develop new products or improve existing products.
Prepare regular and periodic reports to management that provide the overall strategic performance of the business
Build and maintain strategic alliances for business growth with intermediaries and industry stakeholders
Debt collection: adherence to the company credit control policy and facilitate reconciliation of accounts
Develop and negotiate quotations and tender documents preparation and delivery to clients/ intermediaries
Corporate Account management: Facilitate, negotiate and coordinate renewal of key client accounts within the department
Product trainings to bank intermediaries.
Recruit, train, motivate and retain strategic alliances for business growth with intermediaries and industry stakeholders
Constantly updating clients on new and existing products
Design and develop need-based products for various intermediaries
Staff Management
Train and mentor Bancassurance relationship officers
Performance appraisals for the team
Champion continuous improvement amongst the team
Ensure team members have adequate, functional tools for execution of their duties
Attract, and retain talent base
Audit, Compliance and Risk Management
Strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirements.
Ensure that as a staff you actively contribute to the department/division attaining a "good" rating in both internal and external audit by performing your role to the required standards and adhering to all internal processes and procedures as per relevant manuals, policies and regulations of the Company.
Ensure that all risk management requirements within your remit are addressed and where necessary escalated through the available defined channels.
Who We're Looking For
Qualifications
Bachelor's degree in a related field
Minimum of 5 years of relevant experience.