Role Purpose
To proactively execute and coordinate building facilities infrastructure maintenance in accordance with relevant industry standards and prevailing legislation.
This role encompasses both hard and soft services and requires a senior individual capable of supervising onsite staff and managing external vendors.
Requirements
Matric/Grade 12
Trade-tested electrician with Matric or N6 Certificate in Electrical Engineering
Technical knowledge of Data Centre operations, HVAC, generators, UPSs, electrical switchgear, and building electrical reticulation
Advanced PC skills
3-5 years' experience in a corporate / hospitality maintenance environment is essential
A good working knowledge of electrical reticulation and emergency power systems
Knowledge of the Occupational Health and Safety Act's regulations relating to Plant and Machinery
A hands-on individual who can operate independently and with minimum supervision
An analytical thinker, able to communicate with clients and staff in a clear and proactive manner
Ability to provide an internal service promptly, in accordance with company standards
Proven ability to supervise onsite staff and coordinate contractors/vendors
Strong analytical, problem-solving, and communication skills
Experience in preventative and reactive maintenance of building systems
Duties & Responsibilities
Internal Process
Determines and organizes work sequences and on site applications and, executes repairs and renovations to interior/exterior surfaces, fixtures and fittings.
Oversee maintenance of generators, UPSs, chiller plant, air-conditioning, switchgear, and other building systems
Maintain Building Management Systems and monitor equipment performance
Perform first-line repairs and minor electrical, plumbing, or mechanical work
Supervise contractors and ensure adherence to control-of-works and safety standards
Conduct building inspections, audits, and maintain accurate records
Attending to the completion of procedural instructional/transactional forms/documentation.
Perform routine and scheduled maintenance of property including but not limited to: painting, tiling, cleaning of gutters and general maintenance repairs including doors locks and door repairs.
Data recording for fault diagnosis, corrective and preventative maintenance and condition monitoring.
Perform general maintenance tasks.
Perform ad-hoc tasks including but not limited to: office moves, escorting of vendors.
Ensure that all relevant job cards are completed and checked daily.
Identify all maintenance concerns, and provide the Line Manager with regular written and/or verbal feedback as required.
Respond to emergency calls when directed by employer or office staff.
Perform daily and weekly FM inspections and reports.
Perform standby duties as and when required.
Sustainability reporting.
Vendor SLA meetings
Oversee cleaning, catering, hygiene and security services
Enable client centricity within area of responsibility
Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery
Drive client service delivery goal achievement in line with pre-defined standards in order to ensure that clients receive appropriate advice and after sales service.
Adhere to client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
Feedback on delivery of services against agreed service level agreements and in terms of overall client targets.
Build and maintain relationships with clients, internal and external stakeholders.
Deliver on service level agreements made with clients, internal and external stakeholders in order to ensure that client expectations are managed.
Make recommendations to improve client service and fair treatment of clients within area of responsibility.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Teamwork
Contribute to a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
Demonstrate exemplary behaviour, through personal involvement, commitment and dedication in support of organisational values.
Contribute to a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
Encourage innovation, change agility and collaboration within the team
Manage budget and implement sound financial controls
Adhere to procurement policy and procedure
Adhere to sound financial controls regarding budget expenses
Competencies
Business Acumen: Understands how the business operates, the key issues and risks affecting success, and how they impact commercial viability.
Client/ Stakeholder Commitment: Anticipates, meets and exceeds client's needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity
Drive for Results: Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.
Innovation: Does what is right for the business and drives continuous improvement through innovation
Motivating and Inspiring Team: Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, empowerment in others and encouraging them to contribute to the best of their ability.
Collaboration: Prioritises the business interests of Momentum Group and invests in the success of the group by aligning effort across divisions
Impact and Influence: Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of Momentum.
Self-Awareness and Insight: Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.
Diversity and Inclusiveness: Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.
Growing Talent: Actively mentors, coaches, and develops others to strengthen capabilities
Closing Date
2026/03/03