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Senior Specialist: Technical Support (Enterprise Data Warehouse) at The South African Revenue Service (SARS)

The South African Revenue Service (SARS)
March 16, 2026
Full-time
On-site
Job Purpose


To provide advice and support on architectural design strategies in order to achieve business objectives.


Education and Experience

Minimum Qualification & Experience Required


Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology/ Software Development AND 8 - 10 years' experience in a similar environment, of which 3 - 4 years at a junior specialist level in at least two of the following: data collection, technical support, source to target mapping, or database administration. 8 years' experience with SQL Server, SSIS, DB2 and IBM Q-Replication technology and Unix fundamentals will be an added advantage. Experience in Data Warehouse load utilities. of which 3-4 years ideally at operational specialist level


ALTERNATIVE #


Senior Certificate (NQF 4) AND 15 years related experience, of which 3 - 4 years years at a junior specialist level in at least two of the following: data collection, technical support, source to target mapping, or database administration. 8 years' experience with SQL Server, SSIS, DB2 and IBM Q-Replication technology and Unix fundamentals will be an added advantage. Experience in Data Warehouse load utilities. of which 3-4 years ideally at operational specialist level


Job Outputs:

Process


Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
Combine applied and theoretical knowledge, to know and understand the theory and principles underpinning a particular discipline(s).
Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
Develop integrated solutions based on features, capabilities and ad hoc architectural systems.
Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
Enhance processes and drive process optimisation to increase efficiencies of the functional area.
Ensure that processes are automated where appropriate, optimised and suitably scalable.
Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.


Governance


Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.


People


Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice and practice thought leadership in area of expertise.


Finance


Implement and monitor financial control, management of costs and corporate governance in area of specialisation.


Client


Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
Participate in the specialist practice community and contribute positively to organisation knowledge management.
Provide authoritative, specialist expertise and advice to internal and external stakeholders.


Behavioural competencies


Accountability
Analytical thinking
Attention to detail
Commitment to Continuous Learning
Conceptual Ability
Expertise in Context
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Problem Solving and Analysis
Respect
Trust


Technical competencies


Application Development & Maintenance
Business IT Systems
Business Knowledge
Data Collection and Analysis
Data Design and Management
Efficiency improvement
Functional Policies and Procedures
IT Knowledge
IT Strategy and Planning
Process Design and Improvement
Reporting
System Thinking


Compliance Competency


GOC Confidential
Application & Exploitation (IT)
Configuration Man Infrastructure (IT)
Database Architecture
Enterprise Architecture
ICT Audit
Networking & Comm
Structured Reviews


Deadline:20th March,2026