Senior Technical Lead/Architect: MS D365 F&O

Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for a Senior Technical Lead / Architect: Digital Solutions Commercial to join the Digital & Technology team at CCBA. The role will report to the relevant Digital Solutions, Enterprise Architecture, or Commercial Technology leadership function. The Senior Technical Lead / Architect: Digital Solutions Commercial is responsible for defining, governing, and delivering end-to-end solution and integration architectures that enable CCBA's commercial digital ecosystem, ensuring seamless connectivity across customer-facing and back-office platforms. The role is accountable for designing secure, scalable, resilient, and high-performing technology solutions spanning Microsoft Dynamics 365 Finance & Operations (F&O), Dynamics 365 Customer Engagement (CE), eCommerce platforms, Sales Force Automation (SFA), WhatsApp ordering, customer interaction platforms, and enterprise integration services. Key Duties & Responsibilities Solution & Integration Architecture : Own secure, scalable technical design across D365 F&O/CE, Adobe/Salesforce commerce, Salesforce/MacMobile SFA, WhatsApp ordering and Genesys CIC. End-to-End Order Orchestration : Design and assure reliable order capture into D365/Sage fulfilment through APIs, events, Generic Order, Dual-Write and Azure Integration Services. Hands-on Technical Delivery : Lead and contribute to extensions, integrations, fixes, prototypes and technical reviews; guide developers and specialists. Technical Governance & Standards : Define architecture principles, integration patterns and guardrails; lead design reviews and ARB submissions. Technical Incident Resolution : Lead diagnosis, root-cause analysis and resolution of complex cross-platform production and integration issues. Performance, Reliability & Security : Embed performance, resilience, scalability, security, identity and consent requirements in solution designs. Release & Environment Engineering : Govern ALM, environments, CI/CD and coordinated releases across internal teams and vendors. Technical Leadership : Coach technical resources and assure vendor deliverables meet architecture, quality and supportability standards End-to-end solution and integration architecture. API-led and event-based integration design. D365 F&O and CE technical design and extension. eCommerce, SFA, mobile, WhatsApp and CIC integration. Azure Integration Services and middleware engineering. Data and master-data integration: Dataverse, Delta Lake and Fabric. Security and non-functional design: performance, reliability and scalability. DevSecOps, ALM and release engineering. Hands-on technical delivery, code and design review. Architecture governance, standards and ARB assurance. Technical vendor and specialist oversight Skills, Experience & Education Education Bachelor's degree in Computer Science, Software Engineering, Information Systems or related field. Architecture, integration, Azure or D365 certification advantageous. Experience 10 - 14+ years in technical delivery, solution/integration architecture or senior engineering, with hands-on technical leadership. D365 F&O/CE architecture, extension and integration, including CE-led order-to cash and Dual-Write. Azure Integration Services, APIs/events, Dataverse and commercial data integration. Adobe/Salesforce commerce, Salesforce/MacMobile SFA, WhatsApp and Genesys CIC integration. DevSecOps/ALM, LCS, Azure DevOps, CI/CD and controlled multi-environment releases. FMCG/CPG beverage experience strongly preferred: route-to-market, order-to-cash, pricing/promotions, field sales/SFA and distributor integration. Multi-market African environment and Agile/SAFe delivery. Solution/integration architecture; API and event design. Hands-on engineering: X++, C#/.NET, Power Platform/Dataverse, SQL/KQL, REST/OData. Azure cloud/data technologies; DevSecOps and ALM. Performance, reliability, scalability and security engineering. Troubleshooting, root-cause analysis and technical assurance. Technical coaching, vendor oversight and collaboration Deadline:22nd October,2026