Key Responsibilities
Oversee Service Centre Operations: Manage the overall operations of the Service Centre, including profiling activities, coil and finished goods inventory management, and ensuring the facility is maintained in a safe and orderly condition.
Drive Direct Sales Performance: Lead and manage the direct sales team to grow direct business within the assigned region and achieve sales targets.
Manage Walk-in Customer Sales: Ensure efficient handling of walk-in customer enquiries and sales while maintaining high service standards and customer satisfaction.
Coordinate Distribution Orders: Ensure distributor customer orders are accurately profiled and dispatched in accordance with instructions from the Customer Service Department.
Support Project Sales: Coordinate and drive project sales opportunities through close collaboration with the Technical Sales Representative.
Implement Marketing Initiatives: Coordinate and execute MARCOM activities and promotional programs for the Service Centre in collaboration with the Marketing team.
Promote Roofing Solutions: Drive growth of the Roofing Solutions business by promoting bundled sales of roofing sheets, accessories, and truss systems.
Manage Profitability: Monitor and manage the Service Centre's performance to achieve the targeted contribution per metric ton (MT).
Requirements
Minimum Requirements
Minimum academic qualification: Bachelor's Degree in any business-related field
Qualifications as an added advantage: Diploma in Sales & Marketing
General work experience (years): 7-10 years
Specific to the position (level/discipline/years): 2 - 3 years
Industry: FMCG / Manufacturing / Building
Key competencies and skills:
Excellent Communication skills
Analytical skills
Leadership Skills
Sales acumen
Presentation skills
Interpersonal skills
Problem-solving skills