Service Delivery Support Member Lead _Butterworth at TB HIV Care

Purpose of the position:


To ensure compliance with all the domains of the National Core Standards and other relevant related legislative frameworks and policies. Will be responsible for the coordination and management of all QI projects within the Department of Health Programmes supported by THC in Chris Hani District. The incumbent will be responsible for the training, direction, coordination, and evaluation of the CQI programme. And receive guidance and support from, and work closely with the district Clinical and quality assurance managers and clinical and QI Technical Lead.


Minimum Requirements


National Diploma or Bachelor Degree in Health Sciences/ nursing
At least 3-5 years post-basic experience in QA/ QI nursing within the district health system
At least 3 years in a management or supervisory position
Knowledge of TB and HIV prevention and management
Computer literate in MS office
Valid Driver's license
Proficiency in English, Afrikaans or isiXhosa languages


Duties and Responsibilities


Contribute to the development of multi-facility QI projects with site manager
Support QI mentors with QI site visit scheduling, coordination and oversight
Support QI mentors to put together QI teams in facilities
Support QI mentors to use prescribed data tools to track progress within and across project facilities including collecting TIER.net, DHIS or ETR data at centre or sub-district level
Assist Clinical and QI technical lead with teaching and mentoring including the co-facilitation of QI Learning Sessions
Document QI success stories (and interesting failures to demonstrate QI methodology)
Ensure all facilities have current and relevant QI tools and run charts on the wall
Develop QI capacity among sub-district health department staff (e.g. programme managers and clinic supervisors where requested), THC and partner staff
Ensure continual self-development and keep up to date with latest developments in the field
Conduct ongoing feed-back sessions with THC Managers
Ensure continuous communication with Clinical and QI technical lead and DOH senior staff
Ensure continuous communication with Department of Health (DoH) management where necessary and relevant
Present and assist at District management team meetings relevant to CQI
Attend DoH meetings relevant to QI and external stakeholder meetings


Skills and Competencies


Team building and motivation
Reporting skills
Assertive
Stakeholder management
Good interpersonal skills
Problem-solving skills
Analytical
Maintain a high standard of professionalism
Deadline driven


Deadline:19th April,2026