Service Technician II at BasiGo

You might like this job if:


You believe electric mobility is the future and want to help scale it in Africa
You enjoy diagnosing and solving technical problems independently
You are comfortable working on high-voltage electric vehicles in operational environments
You want a clear growth path toward senior technical roles (L3/L4)
You thrive in a fast-paced, hands-on service environment


Roles & Responsibilities


Independently perform preventive maintenance and corrective repairs on electric buses
Diagnose and rectify common EV, electrical, and mechanical faults
Conduct fault-finding and basic diagnostics on:

Battery packs
Electric motors and inverters
Charging systems
Vehicle control systems


Accurately interpret wiring diagrams, fault codes, and service documentation
Use diagnostic tools and software to identify and resolve issues
Support breakdown recovery, roadside assistance, and field service activities
Record all work carried out, including fault findings, parts used, and corrective actions, in company systems
Escalate complex, recurring, or safety-critical issues to senior technicians and engineering teams
Support and guide Level 1 Service Technicians during service and repair activities
Follow all BasiGo safety procedures, particularly High Voltage (HV) safety standards
Maintain a clean, safe, and organised work environment
Perform any other reasonable duties required to support service operation


Required Qualifications & Experience


Diploma or Degree in Automotive Engineering, Electrical Engineering, Mechatronics, or a related field (or equivalent practical experience).
Minimum of 2 years' hands-on experience working on commercial vehicles (buses, trucks, cars, or industrial EVs).
Strong understanding of vehicle systems. Experience with electric vehicle (EV) systems is an added advantage.
Proven experience performing independent servicing, diagnostics, and repairs.
Familiarity with high-voltage vehicle systems and safe working practices.


Skills & Attitude


Self-driven, disciplined, and safety-conscious
Willing to learn new systems and technologies
Comfortable with physical, hands-on work in workshop and field environments
Flexible to work shifts, weekends, or extended hours when required
Strong sense of ownership and accountability