Service Technician / Repair Assistant – Power Tools at Africa Management Solutions Limited (AMSOL)

Our client, a leading provider of professional power tools and equipment, is seeking a hands-on, technically competent and customer-focused Service Technician / Repair Assistant - Power Tools to support its After Sales Service operations.

Qualifications & Requirements


Diploma in Electrical or Mechanical Engineering.
Minimum of three (3) years of service experience in power tools repair.
Valid motorcycle rider's licence.
Good technical knowledge of electrical, mechanical and electronic power tools.
Strong troubleshooting and diagnostic skills.
Ability to use appropriate testing equipment and technical documentation.
Ability to work effectively in both workshop and customer-site environments.
Strong attention to detail and commitment to quality and safety.
Good customer service and communication skills.
Ability to work independently while supporting the wider service team.


Key Competencies


Power Tools Repair & Maintenance
Electrical & Mechanical Troubleshooting
Technical Diagnosis & Fault Finding
Preventive Maintenance
Field Service Support
Technical Documentation
Quality & Safety Compliance
Spare Parts Management
Customer Service
Attention to Detail
Problem-Solving & Decision-Making
Time Management & Efficiency
Technical Communication
Teamwork & Collaboration


Key Performance Indicators (KPIs)


Repair turnaround time
Number of tools repaired