SharePoint Specialist (C3) at merSETA

Purpose:


The position is responsible for administration of the merSETA SharePoint platform . This includes configuring the platform, creating and managing document libraries, developing shared storage solutions, and implementing reliable backup procedures.


Key Responsibilities

The ideal candidate should be able to fulfill and perform the following key accountabilities and responsibilities:


Provide technical and functional SharePoint support to MerSETA users
Administrating activities on the SharePoint platform, integrating applications and creating libraries
Design, configure and maintain enterprise taxonomy, terms and keywords
Adding users, controlling access to document libraries and setting permissions
Performing maintenance of the SharePoint platform, servers and intranet
Troubleshooting and resolving SharePoint issues or malfunctions and resolve timely
Provide SharePoint support and end-user training
Performing data retrieval and backup procedures to prevent data loss
Monitoring and administrating SharePoint to enable sufficient storage space by performing clean-ups and archiving data
Reviewing usage and activity reports and making adjustments to ensure optimized user- experiences
Keeping up to date with SharePoint developments and performing version updates and upgrades
Effective utilization of best practice and up-to-date knowledge to continuously support service delivery and improve performance


Qualifications and Experience


A 3-year Diploma (NQF Level 6) in one of the following fields—or an equivalent NQF Level 6
qualification that matches a 3-year Diploma in these areas:
Networking
Information Technology
Information Systems
Computer Science
or related field
3 year experience in software design and SharePoint administration


Advantageous


Bachelor's degree (NQF Level 7) in one of the following fields —or an equivalent NQF Level 7
qualification that matches a bachelor's degree in one of these areas:
Networking
Information Technology
Information Systems
Computer Science
or related field
More than 3 year experience in software design and SharePoint administration


Knowledge and Skills


Knowledge of Windows operating systems, as well as SQL Server, Power BI, PowerShell, Power
Platform, WordPress and Office 365
Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks
Customer Service Orientation Skills
Problem Analysis Skills
Attention to Detail Skills
Collaboration and teamwork Skills
Data collection and Data Analysis


CLOSING DATE: 10 March 2026