Summary
We are looking for a Shift Leader to oversee operations and workers during scheduled shifts.
Responsibilities
Provide direction and feedback to workers during shifts
Schedule employee shifts and assign duties
Manage time-off requests and handle last-minute absences
Train and coach new employees
Inspect equipment and communicate the need for repairs or replacements to management
Check cash drawers and prepare bank deposits
Ensure health and safety standards are followed
Address customer and employee complaints
Resolve conflicts between workers
Foster and maintain a positive work environment.
Requirements
Interested candidates should possess an OND / HND qualification with 2 years experience
Knowledge of the industry and relevant health and safety regulations
Commitment to excellent service
Working well within a team
Leadership skills and ability to make decisions fast
Strong problem-solving aptitude.