Main Function
The Shisha Attendant is responsible for preparing and serving shisha while ensuring a high-quality customer experience.
The role includes maintaining equipment, ensuring hygiene standards, and providing prompt and attentive service to guests.
Role Responsibilities
Prepare and serve shisha according to customer preferences.
Set up and maintain shisha equipment properly.
Clean and sanitize all shisha tools and accessories.
Monitor coal levels and replace when necessary.
Attend to customers promptly and ensure satisfaction.
Recommend flavors and combinations to customers.
Ensure compliance with hygiene and safety standards.
Maintain cleanliness of the shisha area at all times.
Qualifications and Requirements
Education and Certifications:
Minimum of SSCE or equivalent.
Training in shisha preparation is an advantage.
Experience:
1 - 3 years experience as a shisha attendant or in a similar role.
Knowledge of different shisha flavors and preparation techniques.
Core Competencies:
Customer Service Skills
Attention to Detail
Communication Skills
Hygiene Awareness
Time Management
Teamwork.