Key Performance Areas (not totally inclusive):
Maintaining good relations between Fidelity Security Services and the client regarding security services rendered
Ensuring posting sheets are completed daily within the required timeframes and deadlines
Keeping daily timebooks for all guards posted
Posting sheet corrections
Ensuring that all Security Officers meet the contractual requirements as stipulated by the client
Recruitment and Fidelity onboarding
Fidelity compliance administration
HR administration including transfers, terminations, new applications, re-in statements, and manpower management
Payroll administration including leave forms, income changes, bank changes, deductions, and related matters
Ensuring that all HR-related queries are dealt with promptly
HR project coordination
All relevant site administration functions
Staff management
Minimum Requirements
Staff management experience essential
Computer literacy essential
Other Personality Attributes
Be proactive and innovative
Must be assertive, honest, professional, and reliable
Good time management and ability to meet deadlines
Ability to work under pressure
Reliable and dependable
Willingness to learn and take on challenges
Core Competencies
Good verbal and written communication skills
Strong planning, organisational, and administrative skills
Good interpersonal and client liaison skills
Willing and able to work extended/flexi hours when required
Ability to work under pressure and without supervision