This role is ideal for someone who sits comfortably at the intersection of business architecture, automation/process engineering, AI innovation, and data analytics.
Are you someone who can:
Design sustainable, scalable solutions across assisted and unassisted channels (App, USSD, ATM, Contact Centre, etc.).
Build automation using Python, Visual Basic, C#, Power Automate, and macros for RPA integration.
Implement predictive and regressionÃÂâÃÂÃÂÃÂÃÂbased models to optimise allocation and cost management.
Develop and maintain ETL processes, automated reporting, and dashboards (SSIS, Hive, SAS, SQL Agent, PowerBI).
Lead endÃÂâÃÂÃÂÃÂÃÂtoÃÂâÃÂÃÂÃÂÃÂend SDLC delivery, including requirements, solution design, testing, and deployment.
Create AIÃÂâÃÂÃÂÃÂÃÂgenerated specifications and documentation leveraging content repositories (e.g., Confluence).
Design and deploy AIÃÂâÃÂÃÂÃÂÃÂdriven solutions such as intelligent chatbots, document processing, and predictive analytics.
Manage stakeholder engagement, JAD sessions, impact assessments, risk registers, and SteerCo reporting.
Support continuous improvement through process mapping (BPMN) and operational optimisation.
You will be an ideal candidate if you have the following:
Degree in Information Systems, Computer Science, Engineering, Data Science, or related field.
10 years' experience in similar role
Preferred: Postgraduate qualification in AI, Machine Learning, Digital Transformation, or Business Process Engineering.
Certifications in Azure AI, AWS ML Specialty, Power Platform, UiPath, Lean Six Sigma, or BPMN.
Number of years experience
Two line of what the role requires/ or any additional requirements
End Date: February 10, 2026