Description:
A Spa Therapist is a skilled professional who provides a range of therapeutic and relaxation treatments to clients in the spa. Their primary goal is to create a serene and rejuvenating experience for guests and work closely with clients, assessing their needs, recommending treatments and delivering exceptional customer service.
Minimum Requirements:
Matric
2 Year minimum Beauty Diploma, preferably CIDESCO, SAAHSP and/or ITEC
Minimum of 3 years' experience as a Spa Therapist in a reputable Spa
Must be qualified in the following: massage, facials, manicures, pedicures, waxing, wraps.
Flexible and available to work shifts.
Strong upselling skills
Hands-on Problem-Solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Friendly, courteous and service-orientated
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills