S
Specialist ERP Human Resources - Johannesburg at South32
South32
September 20, 2026
Full-time
On-site
ABOUT THE ROLE:
This role is a permanent full-time position.
Specialist ERP Human Resources (HR) is one of several that act as the end-to-end Functional and Technical custodian of the applicable ERP product suite. With a customer success centric mindset, the Specialist ERP (HR) will oversee and manage all execution within the platform for their domain of accountability.
Other key responsibilities include, but aren't limited to:
Contribute to the development of the ERP Platform SuccessFactors/HCM Roadmap and Technology Plans;
Assist with identifying areas of cost and productivity improvement and contribute ideas to the planning process;
Assist with the establishment and governance of the ERP Platform practices and processes in collaboration with suppliers and the broader Platform Teams;
Ensure effective and efficient delivery of ERP HR services and solutions to the Functions and Operations and take responsibility for the support of all applicable ERP activities;
Ensure interactions for both producers and consumers of ERP SuccessFactors/HCM services are clearly articulated and adhered to;
Ensure service level requirements of the ERP Platform are clearly articulated and managed;
Manage and monitor SuccessFactors/HCM activities including incidents, change requests and escalations;
Maintain a strong awareness of business processes that the ERP HR Platform supports and seek to continuously collaborate with Business representatives to improve the processes while minimising disruption.
ABOUT YOU:
You will have experience and demonstrate capability in the following:
Demonstrated experience in forming and maintaining SuccessFactors/HCM ERP practices, framework and processes;
Knowledgeable around SuccessFactors/HCM with proven experience (more than 7 years);
Deep technical skills and knowledge of SuccessFactors/HCM practices and lifecycle (more than 7 years of experience);
Ability to strike a balance between customer needs and technical capability;
Strong experience of working alongside vendors.
Qualifications for this role are:
Degree or equal relevant IT qualification (BTech, Degree etc)
SAP HCM for SAP S/4HANA (H4S4) and/or SuccessFactors Certification
This role is a permanent full-time position.
Specialist ERP Human Resources (HR) is one of several that act as the end-to-end Functional and Technical custodian of the applicable ERP product suite. With a customer success centric mindset, the Specialist ERP (HR) will oversee and manage all execution within the platform for their domain of accountability.
Other key responsibilities include, but aren't limited to:
Contribute to the development of the ERP Platform SuccessFactors/HCM Roadmap and Technology Plans;
Assist with identifying areas of cost and productivity improvement and contribute ideas to the planning process;
Assist with the establishment and governance of the ERP Platform practices and processes in collaboration with suppliers and the broader Platform Teams;
Ensure effective and efficient delivery of ERP HR services and solutions to the Functions and Operations and take responsibility for the support of all applicable ERP activities;
Ensure interactions for both producers and consumers of ERP SuccessFactors/HCM services are clearly articulated and adhered to;
Ensure service level requirements of the ERP Platform are clearly articulated and managed;
Manage and monitor SuccessFactors/HCM activities including incidents, change requests and escalations;
Maintain a strong awareness of business processes that the ERP HR Platform supports and seek to continuously collaborate with Business representatives to improve the processes while minimising disruption.
ABOUT YOU:
You will have experience and demonstrate capability in the following:
Demonstrated experience in forming and maintaining SuccessFactors/HCM ERP practices, framework and processes;
Knowledgeable around SuccessFactors/HCM with proven experience (more than 7 years);
Deep technical skills and knowledge of SuccessFactors/HCM practices and lifecycle (more than 7 years of experience);
Ability to strike a balance between customer needs and technical capability;
Strong experience of working alongside vendors.
Qualifications for this role are:
Degree or equal relevant IT qualification (BTech, Degree etc)
SAP HCM for SAP S/4HANA (H4S4) and/or SuccessFactors Certification