Job Summary
The Station Cashier is responsible for handling all cash and electronic transactions at the station, ensuring accurate billing, proper documentation, and excellent customer service. The role requires integrity, attention to detail, and adherence to company financial procedures.
Key Responsibilities
Receive payments (cash, POS, transfers) for fuel and other products sold
Issue receipts and ensure accurate recording of all transactions
Maintain proper cash control and ensure zero discrepancies
Reconcile daily sales and prepare end-of-shift reports
Operate POS systems efficiently and accurately
Attend to customer inquiries and provide prompt service
Ensure proper documentation of sales (PMS, AGO, LPG, lubricants, etc.)
Report any cash shortages, overages, or suspicious transactions immediately
Maintain cleanliness and organization of the cashier area
Support stock tracking by recording product sales accurately
Work closely with pump attendants and supervisors to ensure smooth operations
Adhere strictly to company policies, financial controls, and safety standards
Key Performance Indicators (KPIs)
Accuracy of transactions and cash balancing
Zero or minimal cash discrepancies
Speed and efficiency of service
Customer satisfaction level
Compliance with financial procedures
Qualifications & Requirements
Minimum of OND / SSCE (additional qualification is an advantage)
1 - 3 years' experience in a cashier or retail role (preferably in oil & gas)
Basic knowledge of accounting principles
Familiarity with POS systems and cash handling
Strong numerical and record-keeping skills
Good communication and customer service skills
High level of honesty and integrity
Key Competencies
Attention to detail.
Accountability and trustworthiness.
Customer service orientation
Time management
Ability to work under pressure
Teamwork and cooperation