Overview
We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.
But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.
Vector's vehicle fleet includes a food industry first in 'multi-temperature' vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.
Job Purpose
To manage supplier replenishment, stock coordination, and distribution centre scheduling to ensure optimal stock availability, improved service levels, and efficient supply chain operations between suppliers, distribution centres, and stores.
The primary focus of SRAs is improving customer service levels while optimizing inventory.
The role focuses on improving customer service levels, maintaining correct inventory levels, coordinating deliveries, and supporting promotional and operational requirements.
Key Responsibilities
Replenishment Management
Review order proposals and identify anomalies.
Place orders and stock transfer requests where required.
Ensure orders are placed on correct order days and delivery dates.
Maintain correct safety stock and replenishment parameters.
Monitor key value items and ensure service levels are maintained.
Ensure all active articles have stock or orders in process.
Escalate stock shortages and supply issues.
Analyse reports to maintain service levels and stock accuracy.
Manage buy-ins, new listings, and discontinued items.
Stock Coordination & DC Scheduling
Coordinate pickup and delivery schedules through the distribution centre.
Manage sales orders and supplier deliveries.
Monitor stock on hand and ensure optimal stock levels.
Follow up on short deliveries and arrange re-orders.
Manage returns, recalls, and damaged stock.
Ensure stock availability for promotional activities.
Liaise with suppliers, stores, warehouse, and sales teams.
Conduct stock counts where required.
Promotions & Demand Planning
Adjust orders for promotions and increased demand.
Ensure sufficient stock for promotional displays.
Monitor promotional performance and stock levels.
Communicate stock risks to management and stores.
Plan stock around month-end / year-end cycles.
Master Data & System Accuracy
Ensure article master data is correct.
Maintain correct order days and delivery schedules.
Update replenishment parameters when required.
Ensure correct distribution profiles.
Log system incidents when required.
Logistics & Delivery Management
Resolve delivery issues with suppliers or DC.
Track urgent orders and follow up.
Communicate delays to stores.
Monitor fill rates and service levels.
Ensure correct stock flow between supplier, DC, and store.
Inventory Control
Monitor stock cover and service levels.
Identify aged, short-dated, or excess stock.
Ensure corrective actions are taken.
Manage negative stock reports.
Monitor daily out-of-stock reports.
Ensure stock rotation in DC.
Teamwork & Self-Management
Plan and prioritise workload.
Meet deadlines and productivity targets.
Communicate risks and issues early.
Support business values and policies.
Work collaboratively with internal and external stakeholders.
KPIs
Service level performance.
Stock availability.
Stock accuracy.
Delivery performance.
Promotion fulfilment.
Customer satisfaction.
Inventory control.
Key Relationships
Internal Relationships
Warehouse / DC team.
Sales team.
Buyers / Category managers.
Suppliers.
Stores.
External Relationships
Suppliers.
Clients / Stores.
Transport / Logistics partners.
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
Matric.
Diploma / Degree in Logistics / Supply Chain / Business / Merchandising.
Minimum 3 years' experience in FMCG / Logistics / Supply Chain / DC.
Skills and Competencies
Knowledge & Skills
Supply chain / replenishment principles.
Inventory management.
SAP / ERP systems.
Excel & reporting.
Analytical thinking.
Problem solving.
Attention to detail.
Verbal and written communication
Computer literacy.
Interpersonal.
Logical thinking.
Administrative.
Relationship
Attributes
Deadline driven.
Able to work under pressure.
Detail oriented.
Professional.
Strong coordination skills.
Good interpersonal skills.