Job Description
Key Responsibilities:ÃÂâÃÂÃÂÃÂï
Drive performance through the store KPI's (e.g. turnover, rewards, new accounts, visuals. Etc.).
Managing stock losses to ensure shrinkage is in line with the Company standard.
Driving turnover to ensure achievement of targets.
Ensures the team executes operational excellence through a customer-centric mind set.
Generating high levels of motivation and commitment within the store.
Ensure store staff implement merchandising strategy and standards.
Managing team schedule effectively.
Staff training and development.
People management, including recruitment, employee relations, performance management.
Controlling expenses.
Allocate time effectively; handle multiple tasks and completing priorities.ÃÂâÃÂÃÂÃÂï
Manage risk within the store.
Qualifications & Experience:
A Grade 12 qualification.
A relevant tertiary qualification would be advantageous.
Must have 2-3 years Store Management experience.
Must have experience in driving sales to increase store profit.
Skills:ÃÂâÃÂÃÂÃÂï
Ability to adapt to different customers and situations.
A high sense of urgency with demonstrated ability to work independently.
Outstanding leadership, interpersonal and communication skills.ÃÂâÃÂÃÂÃÂï
Strong organizational, administration and planning skills.ÃÂâÃÂÃÂÃÂï
The ability to take initiative.
A high level of attention to detail.
Strong verbal communication and interpersonal skills.
Ability to work collaboratively with a diverse team to achieve common goals.
Flexibility to adapt to a dynamic and fast-paced retail environment.
Figure and admin orientated.
Behaviours:ÃÂâÃÂÃÂÃÂï
Builds NetworksÃÂâÃÂÃÂÃÂï- establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation.
Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.