Position Purpose
To uphold the integrity and promote the image of Lindt by managing day-to-day operations of the Lindt Retail Boutique. To work closely with the staff members, Retail Manager, personnel and appropriate corporate contacts resulting in the aggressive growth and development of the Lindt Brand.
Store Operations:
Management of the daily operations of Lindt retail Boutique
Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service
Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
Daily reconciling of cash with sales receipts, daily paperwork and accounting, and other store administration
Develop and grow Corporate Sales business and strategy
Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
Maintain high standards for cleanliness and food/product safety
Open and close the Boutique according to shift plan
Conduct monthly reports as required by Head Office
Marketing:
Seek out local marketing opportunities and support corporate marketing initiatives
Implement local marketing initiatives driven by the Marketing department
Compliance with price changes and corporate merchandising initiatives
Maintain store merchandising presentation to company standards
Job Requirements
Qualifications:
2-4 years retail management experience
Tertiary education preferred
Strong verbal and written communication skills
Familiar with social media channels
Strong time management habits
A self-starter with an ability to work both independently and as a team member
Excellent attention to detail, organizational and excellent multi-tasking skills
Computer literacy in Microsoft, Excel and Outlook
Experience in merchandising and presentation of premium products along with highly developed customer service and selling skills
Sales oriented, able to develop and build business
A talent for sales and selling
A passion of chocolate!
Friendly
Outgoing
Proactive