This is a fast paced café based in the heart of Cape Town in the Western Cape. The successful candidate will be responsible for ensuring smooth store operations, excellent customer service, strong team leadership, and consistent brand standards in a high-volume environment.
Candidate Responsibilities:
Oversee daily operations of the Kloof Street store
Manage and support store staff
Ensure excellent customer service and brand representation
Maintain store cleanliness, organisation, and presentation
Manage daily admin and reporting
Monitor stock levels and communicate with management regarding ordering
Ensure opening and closing procedures are followed
Actively generate new sales opportunities for: Corporate catering, office lunches and wellness programs, wholesale partnerships, retail product placements
Visit local businesses, gyms, offices, and retailers to introduce Nourish'd products
Build and maintain relationships with potential corporate clients
Follow up on leads and convert them into ongoing customers
Represent the brand with professionalism and enthusiasm
Core Criteria:
Previous hospitality or cafe management experience
Strong sales and relationship-building skills
Confident approaching businesses and presenting products
Must have a strong understanding of veganism as well as gluten-free lifestyle
Highly organised and self-motivated
Comfortable managing a team
Passion for health, wellness, and nutrition
Good administrative and communication skills
Ability to work on weekends