Job Purpose:
We are looking for a proactive and analytical individual to join our client's team as a Support Analyst. This role is ideal for someone with strong data handling and reconciliation skills, SQL proficiency and a good understanding of business processes and basic finance knowledge. The successful candidate will also be responsible for supporting business-as-usual (BAU) operations, ensuring smooth day-to-day functioning of data and process-related activities within the Costing and Allocations area.
This is a hybrid work role, where the successful candidate will be required to be present in the office for a minimum of 2 days per week. This is a Contract role from 1 March to 30 November 2026.
Key Responsibilities:
Analyze and interpret data to support operational processes (including server security and vulnerability reports, daily and monthly operational reports).
Develop and run SQL queries to extract and analyse data during operational processing.
Perform regular data reconciliations to ensure accuracy and consistency across systems.
Run daily BI reports.
Document business/system processes as required to ensure maintenance of system and process documentation.
Provide BAU support, including issue resolution, reporting, and stakeholder communication.
Assist with creation of reports and dashboards using Microsoft Office tools (Excel, PowerPoint, Word).
Collaborate with cross-functional teams to understand requirements and deliver data-driven solutions.
Assist with functional testing where required to verify enhancements and changes to existing solutions.
Assist with tracking of month-end and other operational deliverables.
Required Skills & Qualifications:
Strong analytical and problem-solving skills.
Competency in SQL and data manipulation.
Solid understanding of business processes.
Experience with data reconciliation and validation.
Competency in Microsoft Office Suite (especially Excel).
Basic knowledge of finance and accounting principles.
Excellent communication and documentation skills.
Willingness to support BAU operations and respond to ad hoc requests.
Preferred Qualifications:
Bachelor's degree in Business, Finance, Information Systems, or a related field.
Experience with data visualization tools is a plus.
Familiarity with ERP or financial systems.