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Support Enablement Program Manager Tech Fluency and AI

Samsara
Full-time
Remote
Worldwide
As a Support Enablement Program Manager, you will be responsible for driving the success of our support teams through effective training and enablement programs. You will work closely with cross-functional teams to develop and implement strategies that enhance the skills and knowledge of our support staff. Your role will involve analyzing performance metrics, identifying training needs, and creating engaging learning experiences. You will also be responsible for managing projects related to support enablement and ensuring that our teams are equipped to deliver exceptional customer service.