System Support Analyst: Card Processing Channels at Capitec Bank

Purpose Statement


To assist with the resolution of ad-hoc Postilion and Postilion Database queries by utilising sound SQL knowledge, including ISO8583 messaging and trouble shooting.


Experience
Min:


At least 2 years' relevant experience in the terminal drive and transaction switching environments


Ideal:


Postilion User Training (Achievement level)


Qualifications (Minimum)


A relevant tertiary qualification in Information Technology - Computer Science or Commerce
Grade 12 National Certificate / Vocational


Qualifications (Ideal or Preferred)


A relevant post graduate degree in Information Technology


Knowledge
Min:
Basic knowledge & understanding of:


Computer Systems
Transaction switching and ISO8583 Messaging
Databases and Query language (i.e. SQL)


Ideal:
Understanding of:


Capitec Bank's systems environment
Capitec Bank business model
Best practices for Quality Assurance (QA)
TCP / IP network principles


Skills


Communications Skills
Interpersonal & Relationship management Skills
Negotiation skills
Influencing Skills
Facilitation Skills
Presentation Skills
Analytical Skills
Problem solving skills
Commercial Thinking Skills
Planning, organising and coordination skills
Attention to Detail