Systems Analyst I at Capitec Bank

We are growing the way our systems work together, and we need a Systems Analyst who can step back, seethe full picture and design solutions that make sense end to end. This role exists to turn complex businessneeds into clear, well‑structured system designs that teams can confidently build and support.


What you'll do


Design system solutions that fit into a wider technology landscape and support real business outcomes
Break complex requirements into clear, structured components that development teams can easily implement.
Translate technical concepts into diagrams, documentation and explanations that others can understand and use.
Work closely with developers, engineers and business partners to refine solutions and resolve system issues.
Review delivered solutions to ensure they align with the original design and make adjustments where needed.


About the team


We work in a systems and integration environment that supports high‑volume, business‑critical platforms. Our team partners closely with development and operations teams, playing a key role in shaping how systemsconnect, scale and evolve. The impact of our work is visible across multiple platforms and services.


Why this role is different


We focus on design and thinking, not just delivery
We give you exposure to complex systems and meaningful architectural decisions
We value people who can explain, influence and collaborate — not just write code
We work in a culture that encourages ownership, learning and practical problem‑solving


What we're looking for


Several years' experience in systems analysis or solution design
A background in software development or engineering, with a strong understanding of how code works
Proven ability to design system flows, integrations and solution diagrams
Experience working with complex, integrated systems
Solid knowledge of databases, web technologies and system interfaces
Strong communication skills and the confidence to explain ideas clearly
Experience in regulated or large‑scale environments is an advantage


Experience
Minimum:


Relevant tertiary qualification in Information Technology (Computer Science or Information Systems)
5 - 8 years' experience in Systems Design and Analysis
Exposure to complex system integrations
Strong understanding of development environments (background in software engineering advantageous)At least 1 - 2 years of telco experience (advantageous)Ideal:


Technical Skills:


SQL
Transact-SQL
Web Services
HTML, CSS, JavaScript
Exposure to Java (advantageous, not mandatory)
Certifications such as AWS are beneficial but not mandatory.


Ideal Experience & Tools:


Jira
Confluence
Exposure to automation tools
Working knowledge of Java and/or C#
Qualifications (Minimum)
A relevant tertiary qualification in Information Technology
Qualifications (Ideal or Preferred)
Certification in ITIL


Knowledge
Minimum:


Knowledge and understanding of:
Functional knowledge of the respective area
Systems analysis methodologies
Defining functional and non-functional requirements
Documentation including assistance with drafting documents for technical requirements and training purposes
Where applicable for the functional area:
SQL (e.g. My SQL and Microsoft SQL)
API integration (e.g. web services, REST Services, SOAP, etc)


Ideal:


Knowledge and understanding of:
ITIL Principles and the application thereof
Automation tools
Object-Oriented Analysis and Design (OOAD)
Project Management and coordination
Banking systems and business models
Card Processing
Best practices for Quality Assurance (QA)
Jira and Confluence
Where applicable for the functional area:
Programming and programming languages, enabling troubleshooting and escalation where required to Software Engineers. Could include:
JAVA | C# | Python, Powershell, Postman/Soap |NET Frameworks |XML |JSON |HTML |CSS |JavaScript


Skills


Analytical Skills
Attention to Detail
Business writing skills
Communications Skills
Interpersonal & Relationship management Skills
Numerical Reasoning skills
Problem solving skills


Conditions of Employment


Clear criminal and credit record