The Learning and Development Manager will be responsible for developing and execution of the people development strategy and initiatives to deliver business results. The role is responsible for creating meaningful partnerships with the Business Leaders and employees in order to understand the development gaps and offer solutions that aligns with the business and people needs including, Training, Coaching and mentorship programs. The role is also responsible for evaluation of the learning and development programs to ensure availability of competent staff to meet the bank objectives and employees career progress.
Main Duties and Responsibilities:
Works closely with management and employees to identify learning and development requirements in connection to business performance gaps, talents and business objectives.
Work closely with the Senior Manager Talent Management to develop and deliver learning interventions and frameworks for different programs such as mentoring, coaching and Job Shadowing.
Develop and implement learning and development plans to ensure achievement of training objectives set by the organization.
Develop a clear strategy that ensures that all the identified successors gaps are addressed and close to ensure a readily available talent pipeline in the Bank.
Work closely with the Business teams to develop and create learning curriculums that are aligned to the business needs.
Develop the use of data models that will facilitate a data driven decision making process on the learning and development agenda.
Coordinate and facilitate learning programs to employees to enhance their skills in accordance with Business process and standards.
Progressive reviews of learning programs in line with technological developments and future required skills and initiates necessary adjustments to the curriculum/programs.
Evaluates training outcome and progress and recommends remedial action.
Maintains training database to assist in the classification of employees according to their skills.
Planning and controls training facilities to ensure that they operate effectively and are maintained in good condition.
Provides staff with information and guidance on training, development, and succession.
Prepares, controls, and implements annual expenditure on leaning and Development
Qualifications
In-depth knowledge of the commercial banks' working environment
Proven experience in L&D, Training or similar roles
Current knowledge of effective learning and development methods
Good Knowledge of Instructional Design and Curriculum development
Familiarity with e-learning platforms and practices
Experience in project management and budgeting
Proficient in MS Office and Learning Management Systems (LMS)
Excellent communication and negotiation skills; sharp business acumen