Provide leadership and governance for the delivery of assigned IT programs and projects, ensuring execution within approved scope, time, cost, and quality parameters.
Accountable for program-level planning, execution oversight, risk management, and delivery assurance across multiple initiatives.
Standardize and enforce project management practices, ensuring consistent reporting, proactive risk management, and continuous development of project management capability within the team.
Key Responsibilities
Lead the delivery of assigned technology programs and strategic initiatives, ensuring alignment with enterprise strategy and business priorities.
Coordinate cross-functional teams (engineering, architecture, QA, operations, and vendors) to deliver solutions in an incremental and value-driven manner.
Partner with Product Owners, Scrum Masters, and business stakeholders to ensure product backlogs are clearly defined, prioritized, and aligned to business outcomes.
Drive program planning and execution, ensuring initiatives are delivered within agreed timelines, quality standards, and budget parameters.
Identify and manage dependencies, risks, and impediments across initiatives, escalating critical issues where necessary.
Provide clear executive visibility on delivery progress, milestones, and risks through structured reporting and governance forums.
Ensure effective stakeholder alignment across business units, technology teams, and external partners.
Lead and mentor delivery managers and project leads, fostering a strong Agile delivery culture and continuous improvement in delivery practices.
Ensure delivered solutions meet required quality standards and are successfully transitioned to IT operations and support teams.
Requirements
Required Knowledge, Skills and Abilities:
Proven ability to lead and inspire teams, driving results with initiative and accountability.
Strong understanding of IT strategy and business strategy alignment.
Expertise in program and project planning, execution, risk management, and delivery assurance.
Ability to identify organizational IT requirements, develop actionable plans, and manage associated changes effectively.
Experience with enterprise system implementations and understanding of business process impacts.
Knowledge of project management methodologies (e.g., PRINCE2, PMP) and Agile frameworks, including Scrum.
Working knowledge of the software development life cycle (SDLC).
Experience in managing budgets, vendor contracts, and delivery-related costs is an added advantage.
Effective communication and reporting
Leadership, Coaching and supervisory skills
Qualification & Experience
Mandatory
Bachelor's degree in technical field
Project Management certification (e.g., PMP, PRINCE2, Professional Scrum Master - PSM, or equivalent)
10+ years of IT program or project delivery experience, including leading large-scale programs and digital transformation initiatives.
Proven track record in managing projects or programs using iterative delivery approaches, including Agile frameworks such as Scrum.
Competency in project management tools and methodologies
Strong understanding of business processes and IT systems
Desirable
Experience supporting large-scale or highly regulated financial institution
Master's Degree in relevant field
Other relevant professional qualifications