PURPOSE
Ensure that the performance management and talent management conforms to best practice within the sector
DUTIES AND RESPONSIBILITIES:
DEVELOPMENT AND IMPLEMENTATION OF STRATEGY
Ensure that the performance management conforms to best practice within the division.
BUSINESS OPERATIONAL EFFICIENCY
Ensure optimal utilization of facilities, in order to ensure viability and cost-effectiveness
Accurate office administration in accordance with instructions and relevant SOP's/procedures
Accurate allocation/ scheduling of workload
Effective coordination and scheduling of facilities / resources in accordance with relevant SOP's.
Responsible for Freelance processing and payments in accordance with SABC policy
Coordinate projects/productions and logistics arrangements (incl. travelling & accommodation) and provision of accurate information to customers and team members
Ensure accurate and in-time completion of job cards
Update records on material management system
Collect and submit information/ statistics for monthly reports
Complete records on all project correspondence to be easily retrievable/ accessible
Ensure total quality control, in order to deliver on agreed technical standards
Ensure successful project completion as per project timelines, scope and budget and appropriately address non-conformance
Provide Technical/Operational Support & Advice
Monitor full compliance with agreed planned & preventative equipment/ facility maintenance schedule
Monitor in time and accurate submission of fault/ incident reports
Update documentation of equipment/vehicle service /repair history in order to determine functionality, reliability and cost
Monthly monitoring of actual versus planned overtime and appropriate action to address anomalies
GOVERNANCE, RISK AND COMPLIANCE
Ensure adherence to ITU and ICASA standards
Develop, review and implement policies and good governance to address gaps and promote accountability.
Ensure that all contracts comply with internal policies and prescripts.
Monitor overtime and kilometer claims in accordance with SABC policy
Ensure accurate personnel and leave administration in accordance with SABC policy
Attend to grievances, queries and complaints resolved in accordance with SABC Labour Policy
Monitoring of compliance in line with risks identified.
STAKEHOLDER MANAGEMENT
Ongoing liaison and communication with customers to address production needs
Communicate, monitor and control strict adherence to allocated link resource time-slots during production
In time allocation of links in accordance with customer requirements
Provide Technical/Operational Support & Advice
Attend to all customer queries/ complaints
Accurately determine customer requirement and set up of broadcast equipment to meet requirements
Proper communication /liaison/ coordination with production team in order to align /optimize broadcast
LEADERSHIP AND PEOPLE MANAGEMENT
Staff supervision
Compliance with performance management policies and procedures
Effective briefing and communication with department staff.
Personal Development Plans (PDP) for all staff members.
Individual coaching, counselling and mentoring conducted on an on-going basis to meet performance needs.
Effective and efficient utilization of team members to ensure delivery
Identify capable/ skilled permanent staff in line with SOP's
Development in accordance with Career Plans
Ongoing and accurate identification of development needs
Competent transfer of identified skills & knowledge in accordance with job mentoring best practice
FINANCIAL MANAGEMENT
Coordinate budget activities to fund operations and increase financial efficiency in Human Resources
Co-ordinate and consolidate short and long-term HR financial reporting.
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
3 Year National Diploma (Electronics - Light Current) (NQF6)
EXPERIENCE
At least 6 years post diploma experience in broadcast environment
KNOWLEDGE
Technical/ Operational Administration, e.g. report writing, shift reports, fault reports, transmission reports
Good understanding of equipment & facilities within broadcasting production environment
Advanced understanding of customer requirements
Providing Technical/Operational Support & Advice
Coordinating Maintenance of Facilities & Equipment
Managing Workshop
Developing a Disaster Recovery / Contingency Plan
Knowledge and understanding of SABC Financial Policy/Procedures
Knowledge and understanding of SABC HR Policy/Procedures
Knowledge and understanding of SABC Procurement Policy/Procedures
Knowledge and understanding of ScheduAll
Knowledge and understanding of SAP
Technical/ Operational Administration, e.g. shift reports, fault reports
Knowledge & understanding of OHS Act
Draw up Standard Operating Procedures (SOP) for equipment operation and repair
Liaison with service providers for purposes of technical problem solving
Deadline:22nd March,2026