Technical Specialist, Relational Well-being

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Here’s where you come in:

World Vision International is strengthening its global Staff Care & Well-being approach to ensure that staff are supported not only through formal services, but through cultures of trust, connection, and relational care.

We are seeking a Technical Specialist, Relational Well-being to strengthen the relational foundations that enable staff to feel seen, heard, and supported across diverse organizational contexts.

This role focuses on strengthening peer support networks, supporting relational repair when trust has been strained, and embedding relational well-being into everyday organizational life. The position works closely with regional and national colleagues to support locally grounded approaches that strengthen trust, belonging, and collective resilience.

This is not solely a technical or programmatic role. It requires deep relational intelligence, cultural humility, and the ability to work alongside colleagues in complex environments with care and credibility.

Location: Any country where WVI is registered to operate

MAJOR RESPONSIBILITIES
Relational Care System Design

• Develop frameworks and practices that strengthen trust, belonging, and relational repair
• Provide guidance on integrating relational well-being into policies and practices
• Partner with HR, Comms, and SSR to embed relational approaches in team culture and leadership development

Staff Support & Informal Systems Strengthening

• Support regions to sustain and adapt peer support networks
• Facilitate learning and skill development for staff support functions and facilitators
• Promote informal practices that sustain connection and community

Organizational Healing & Crisis Response

• Provide technical input into crisis response where relational repair is needed
• Support healing processes following organizational ruptures or change
• Collaborate with leaders to address issues of trust and institutional betrayal

Learning & Knowledge Management

• Document and share lessons from relational care practices
• Contribute to communities of practice on relational well-being and trust-building
• Support research and innovation in relational and peer-based systems
• Self-directed learning to maintain currency on industry trends, research, practices and key actors in training, communications, and staff well-being.

Cross-Functional Collaboration

• Collaborate with Specialists in Change, Work Design, and Mental Health on integrated approaches
• Partner with Risk and Emergency teams to align relational systems with resilience strategies

Requirements include:

• Advanced education in psychology, sociology, organizational development, or related field
• Minimum 7 years’ experience in psychosocial support, organizational psychology, or humanitarian staff care
• Fluency in English, fluency in additional languages considered an advantage
• Up to 20%, dependent on Partnership Travel Guidelines

How to apply

Is this job for you?

Find the full responsibilities and requirements for this position here and apply online. The position is open until filled.

World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people.

For more information on World Vision International, please visit our website: www.wvi.org.

Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.