Job Description
homechoice is a leading South African homeware retailer. For 40 years we've helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
We are looking for driven, competitive sales professionals who thrive on hitting targets, closing deals, and delivering strong sales performance. This is a high-volume outbound sales role within a fast-paced contact centre where results matter.
If you are motivated by targets, resilient in the face of rejection, and consistently deliver sales results, we want to hear from you.
What you will love doing in this role
Drive sales by consistently achieving and exceeding agreed sales targets in a high-volume outbound dialler environment.
Present, promote, and sell products/services to qualified potential customers within a target-driven outbound contact centre, confidently overcoming objections and closing sales.
Maintain high levels of productivity, adherence, turnaround time, and quality performance in a performance-measured environment.
Accurately capture and update customer information in real time, ensuring compliance and data integrity.
Take ownership of your performance, maintaining momentum and focus in a pressurised, target-driven setting.
Represent the homechoice brand with professionalism while delivering a results focused customer experience.
Remain adaptable and resilient in a pressurised, target-driven environment.
What you'll need to do this role
Matric (Grade 12) - Must have
Minimum 2 - 3 years' proven outbound sales/telemarketing experience within a Contact Centre environment - Preferred
Demonstrated track record of consistently meeting or exceeding sales targets
Strong objection-handling and closing skills
Sound understanding of dialler systems and high-volume outbound calling
Excellent verbal communication and telephone etiquette
Fluent in English and at least two additional South African languages - Preferred
Target-driven with the ability to sustain high performance consistently
Clear understanding of a performance-managed contact centre environment
Proficient in MS Office applications (Email, Internet, Word, and Excel)
Clear criminal and ITC record - Must have
Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
What we offer
Basic + commission & incentive drives
Creative agile work environment
Café and lounge area
Staff restaurant with a variety of healthy affordable meal options
Behaviors we love
Wow my customer
Walk in my customers' shoes
Deliver on my promises
Deliver insight-led solutions my customers need
Treat the business asÃÂâÃÂÃÂÃÂïmy own
Take accountability
Be curious, creative & explore opportunities
Do it right & at the right time
Play as a team
Be helpful
Be inclusive
Find the fun