Telesales Officer / Customer Service Representative at FMR AGENCY

Overview


We are recruiting to fill the position of Telesales Officers to support loan sales and customer acquisition within Nigeria's paramilitary payroll segment.
The successful candidates will be responsible for contacting verified leads, presenting loan products, converting prospects into completed applications, and following up through loan disbursement.
This role requires strong communication skills, discipline, persistence, and the ability to meet sales targets in a structured telesales environment.


Key Responsibilities


Contact and engage verified leads within Nigeria's paramilitary agencies to promote loan products.
Convert prospects into completed loan applications and follow up through successful disbursement.
Meet and exceed assigned sales and disbursement targets through effective telesales techniques.
Maintain accurate records of calls, applications, and follow-ups using approved tools.
Prepare and submit regular sales and performance reports as required.


Requirements


Candidates should possess an OND / HND / BSc in any discipline.
Proven experience in telesales, call center operations, or outbound sales.
Strong communication, persuasion, and negotiation skills.
Ability to close deals, handle objections, and meet sales targets consistently.
Excellent follow-up, documentation, and record-keeping skills.
Familiarity with WhatsApp and Google Forms.
Ability to work with minimal supervision in a target-driven environment.
Prior experience selling loans to paramilitary or government workers is an added advantage.
Proficiency in English is required; understanding of Pidgin is an added advantage.


Salary


N80,000 - N100,000 / Month.


Additional Benefits:


Performance-based commission
incentives, and career growth opportunities