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Terminal Supervisor at Nairobi Inland Cargo Terminal (NICT)
Nairobi Inland Cargo Terminal (NICT)
September 10, 2026
Full-time
On-site
As a leading CFS, NICT is seeking to recruit a highly motivated, experienced, and results driven Terminal Supervisor to oversee day to day terminal operations and ensure the efficient, safe and compliant movement of cargo.
Responsibilities;
Ensure proper planning of the human resource in the terminal to ensure operations do not suffer due to lack of personnel in receiving, stacking, verification, loading and releasing of containers.
Coordinate manpower, equipment, and resources to ensure smooth and efficient operations.
Ensure compliance with company policies, operational procedures, customs requirements, and health & safety regulations.
Monitor operational performance and ensure service delivery targets are achieved.
Supervise, coach & and develop terminal staff to enhance productivity and accountability.
Ensure equipment inspection are conducted and maintenance issues are reported promptly.
Investigate operational incidents and implement corrective actions where necessary.
Prepare and submit daily operational and performance reports.
Liaise with customers, transporters, shipping lines, and Government partner agencies to facilitate seamless operations.
Qualifications and Education Requirements
A Diploma in Logistics, Business, Supply Chain Management or other related field
Computer skills including MS Office
Skills and experience
A minimum of 7 years experience in Terminal operations in Logistics/Shipping industry.
A minimum of three years experience in a supervisory role in a CFS/Warehouse setting.
Proven experience in container handling, customs clearance, and coordination with KPA, KRA, Shipping lines and Transporters.
Strong knowledge of cargo documentation, terminal planning, cargo flow, safety regulations and equipment use & control (reach stackers, forklift)
Ability to think strategically
Advanced verbal and written communications skills in English, in addition to effective interpersonal skills
Excellent decision-making and leadership capabilities.
Responsibilities;
Ensure proper planning of the human resource in the terminal to ensure operations do not suffer due to lack of personnel in receiving, stacking, verification, loading and releasing of containers.
Coordinate manpower, equipment, and resources to ensure smooth and efficient operations.
Ensure compliance with company policies, operational procedures, customs requirements, and health & safety regulations.
Monitor operational performance and ensure service delivery targets are achieved.
Supervise, coach & and develop terminal staff to enhance productivity and accountability.
Ensure equipment inspection are conducted and maintenance issues are reported promptly.
Investigate operational incidents and implement corrective actions where necessary.
Prepare and submit daily operational and performance reports.
Liaise with customers, transporters, shipping lines, and Government partner agencies to facilitate seamless operations.
Qualifications and Education Requirements
A Diploma in Logistics, Business, Supply Chain Management or other related field
Computer skills including MS Office
Skills and experience
A minimum of 7 years experience in Terminal operations in Logistics/Shipping industry.
A minimum of three years experience in a supervisory role in a CFS/Warehouse setting.
Proven experience in container handling, customs clearance, and coordination with KPA, KRA, Shipping lines and Transporters.
Strong knowledge of cargo documentation, terminal planning, cargo flow, safety regulations and equipment use & control (reach stackers, forklift)
Ability to think strategically
Advanced verbal and written communications skills in English, in addition to effective interpersonal skills
Excellent decision-making and leadership capabilities.