Responsibilities
Vendor Management:
Oversee service level agreements through regular site inspections and performance scorecards
Drives continuous improvement by planning and implementing new initiatives to improve service expectations
Facilitate quarterly planning sessions with vendors to enhance service delivery.
Coordinate weekly/monthly meetings with service providers
Ensure compliance with OHS, environmental, legislative, and liability regulations.
Schedule monthly meetings with internal clients (Factories & DCs)
Maintain strong communication with suppliers and internal stakeholders
Operational focus:
Handle administrative tasks including data capturing, cost comparisons, and record keeping.
Compile portfolio performance reports for management
Manage budgets (Opex & Capex) and implement cost containment strategies
Approve and oversee equipment installations across facilities
Ensure hygiene compliance and manage consumables stock
Resolve issues raised via Archibus and manage TFG-owned soft services assets
Archibus Asset management of all TFG owned soft services assets
Procurement & Administrative:
Source & negotiate supplier quotes to balance quality and cost
Support RFP's and RFQ's with accurate data collection
Demonstrate proficiency in TFG's finance system (Coupa)
Finance & Reporting
Qualifications
Minimum of matric/Grade 12
Minimum of 3 - 5 years relevant soft services experience in a Facilities Management environment
Code 08 Drivers license
Strong financial acumen
Proficient in computer skills (MS word, Outlook & Excel)