Theatre/ Day Ward Bookings &Billing Administrator -Ribumed Ballito Day Hospital at Joint Medical Holdings

PURPOSE OF POSITION


To provide administrative support to the Theatre Department and Day ward, ensuring the efficient coordination of theatre bookings, accurate documentation and billing processes and the smooth day-to-day operation of the unit while supporting quality patient care.


KEY PERFORMANCE AREAS


Ensure that the correct patient details are captured when processing theatre chit forms.
Ensure that all items of stock and equipment used are billed accurately to prevent stock variances.
Ensure adequate time is scheduled between cases, taking into consideration theatre cleaning, preparation and coordination of equipment and supplies.
Support the Case Manager by ensuring that all special items required for procedures are authorized by the relevant medical aid.
Perform administrative duties related to the Theatre, including theatre bookings.
Assist the Unit Manager and/or Team Leader with administrative, clerical, and secretarial duties.
Develop and maintain effective working relationships with key stakeholders, including Senior Management, Scrub Nurses, CSSD Attendants, Surgical Stores staff, Doctors' Rooms, and Porters.
Perform any other ad hoc duties as reasonably required.
Support to the hospital admissions clerk when necessary.


MINIMUM REQUIREMENTS


Grade 12/Matric certificate.
Experience in a medical environment.
Computer literacy and be proficient in Microsoft Office (Word Excel, emails, and scanning).
Preferably have Theatre experience, or Hospital / Medical experience.
Preferably have Delta 9, CPT and CPD coding experience.
Preferably have a tertiary qualification in administration.
Ability to function well under pressure.


SKILLS


Strong administrative and organisational skills.
Excellent verbal and written communication skills.
Good interpersonal and customer service skills.
Attention to detail and a high level of accuracy.
Ability to prioritise tasks and work effectively under pressure.
Time management and multitasking skills.
Computer literacy, including Microsoft Office and hospital information systems.
Basic knowledge of medical terminology and theatre administration.
Ability to maintain confidentiality and handle sensitive information.
Teamwork with the ability to work independently when required.
Problem-solving skills and sound judgement.
Knowledge of medical aid authorisation and billing processes will be advantageous.