Job Description
SSO & Agent Recruitment & Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
Call rate - Visit SSOs & Agents regularly using agreed route plans (beat plans).
Training and delivery of business tools - Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
AML training and testing - Train agents on AML and SSOs on KYC process in relation to SIMREG
Float and stock cover and sales - monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
Merchandising - Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets
Principal Outputs for this role:
Outlet recruitment - Tkash, SSOs, ASOs
Outlet management - retailer training, branding and output tracking
Sales targets - Delivering assigned sales targets on Tkash, SSOs, gross additions and devices
Product visibility (PICOS) - ensuring visibility at ASO, Tkash, SSO and retailer outlets
Product availability - ensuring availability of Telkom products within the assigned markets.
Reports - sharing reports as required.
Requirements
Diploma or Bachelor's Degree in Business, Marketing or related field
At least 1 year experience in sales and distribution role in an FMCG or Telcos
Customer focus
Influencing and negotiation skills
Networking and building partnerships
Analytical thinking