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Trainee Claims Assessor - Pinelands at Old Mutual South Africa
Old Mutual South Africa
October 12, 2026
Full-time
On-site
Job Description
This role uses specialist technical knowledge to assess claims in the individual life benefit range for the business and/or specific products.
This role is for a dynamic individual with a willingness to learn and be part of a specialised claims assessing team
Role Description & Key Result Areas:
Personal Effectiveness
Accountable for managing own time effectively to meet service delivery needs.
Prioritise tasks and ensure high-quality output.
Makes increased contributions by broadening individual skills.
Collaborates effectively with others and can work independntly.
Accepts and lives the company values.
Risk Management
Uses specialist technical knowledge to evaluate and manage the validity of contracts and; determine and manage the liability of claims.
Determines, selects, and accepts risk and/or liability on behalf of the organisation.
Evaluates financial and medical evidence against business rules and practices.
Exercises discretion in decision-making within standardised practice.
Role Requirements
Matric with Biology, Mathematics, or Accounting essential
Completed medical / medically aligned degree, e.g. Nursing; Occupational Therapy; Physiotherapy, or a three (3) year related diploma would be a distinct advantage.
Claims assessing experience would be an added advantage.
Specialised medical knowledge through learning or experience is essential.
Experience in the Financial Service Industry would be advantageous.
PC proficiency in MS Office i.e. Word, Excel, etc.
Well-developed interpersonal skills.
Strong verbal and written communication skills particularly the ability to have difficult conversations.
Attention to detail.
Well-developed problem-solving skills.
Excellent time management skills
Good presentation skills.
Must be a team player.
Must be willing to work shifts and overtime where necessary.
Competencies:
Decision Making
Ownership
Thinking Skills
Tenacity
Continuous Renewal
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Skills
Action Planning, Computer Literacy, Data Compilation, Data Controls, Default Risk, Insurance Product Management, Insurance Sales, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Risk Based Pricing, Risk Management, Underwriting Management
Competencies
Action Oriented
Collaborates
Drives Results
Ensures Accountability
Financial Acumen
Instills Trust
Manages Complexity
Optimizes Work Processes
Education
NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
15 October 2026 , 23:59
This role uses specialist technical knowledge to assess claims in the individual life benefit range for the business and/or specific products.
This role is for a dynamic individual with a willingness to learn and be part of a specialised claims assessing team
Role Description & Key Result Areas:
Personal Effectiveness
Accountable for managing own time effectively to meet service delivery needs.
Prioritise tasks and ensure high-quality output.
Makes increased contributions by broadening individual skills.
Collaborates effectively with others and can work independntly.
Accepts and lives the company values.
Risk Management
Uses specialist technical knowledge to evaluate and manage the validity of contracts and; determine and manage the liability of claims.
Determines, selects, and accepts risk and/or liability on behalf of the organisation.
Evaluates financial and medical evidence against business rules and practices.
Exercises discretion in decision-making within standardised practice.
Role Requirements
Matric with Biology, Mathematics, or Accounting essential
Completed medical / medically aligned degree, e.g. Nursing; Occupational Therapy; Physiotherapy, or a three (3) year related diploma would be a distinct advantage.
Claims assessing experience would be an added advantage.
Specialised medical knowledge through learning or experience is essential.
Experience in the Financial Service Industry would be advantageous.
PC proficiency in MS Office i.e. Word, Excel, etc.
Well-developed interpersonal skills.
Strong verbal and written communication skills particularly the ability to have difficult conversations.
Attention to detail.
Well-developed problem-solving skills.
Excellent time management skills
Good presentation skills.
Must be a team player.
Must be willing to work shifts and overtime where necessary.
Competencies:
Decision Making
Ownership
Thinking Skills
Tenacity
Continuous Renewal
na
Skills
Action Planning, Computer Literacy, Data Compilation, Data Controls, Default Risk, Insurance Product Management, Insurance Sales, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Risk Based Pricing, Risk Management, Underwriting Management
Competencies
Action Oriented
Collaborates
Drives Results
Ensures Accountability
Financial Acumen
Instills Trust
Manages Complexity
Optimizes Work Processes
Education
NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
15 October 2026 , 23:59