Job Purpose
To mitigate Company risk by executing route assignments through daily dispatching and debriefing of drivers and vehicles. Coordinate the dispatch process per route and physically debrief of each route in order to support increased customer service and improve efficiencies in the business.
Key Responsibilities
Vehicle Dispatch
Administer and monitor the uploaded system route allocations on a daily basis.
Ensure that the vehicles are dispatched according to the agreed business process.
Responsible for issuing all relevant documentation to the driver including equipment (including but not limited to) vehicle keys, fuel cards, thermometers and navigational tools.
Check company resources and staff meet company standards as per the Daily Vehicle Checklist form.
Ensure the Tracking trip sheet is correct as per the physical situation in terms of driver, vehicle and other resources before the vehicle leaves the depot.
Update or correct trip information on the Tracking system before vehicle leaves the depot.
Driver Debriefing
Monitor real time fuel consumption, speeding, braking and other driving and vehicle performance exceptions prior to vehicle returning to the depot.
Note exceptions of route in prereturn on the Tracking system eg. Door openings outside Decos.
Liaise with Tracking on road Execution Agents.
Retrieve the printed Debrief document and correct daily vehicle checklist prior to the drivers' return.
Debrief the drivers as they return
Discuss, resolve and record any exceptions.
Walk the vehicles to confirm no damage or issues as per the Daily Vehicle checklist.
Get the driver to sign the Trip sheet, Debrief document and Daily vehicle checklist.
Collect vehicle keys, fuel cards, thermometers and navigational tools in line the agreed business process.
Effective Teamwork and Self-Management
Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
Manage colleagues and employees' expectations and communicate appropriately.
Demonstrate willingness to help others and "go the extra mile" to meet team targets and objectives.
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
Matric
Valid Code EB drivers' licence
Minimum of 2-3 years' experience working in an administration/transport environment, preferably within a FMCG environment
SAP experience would be an advantage.
Skills and Competencies
Transport routes
Accepted fleet performance standards and associated risks § Relevant SAP module(s)
Verbal and written communication
Computer literacy (MS Excel)
Report writing
Analytical thinking
Numeracy
Organisational awareness