Mission Description
To coordinate daily transport operations, truck allocations, customs transit documentation and transporter follow-up activities to ensure timely cargo movement, compliance with transit regulations, accurate operational reporting and effective customer service.
Transport Planning & Coordination
Coordinate daily truck allocations and loading schedules in line with operational priorities.
Follow up on departures, transit progress and delivery status to ensure timely execution.
Liaise with transporters to confirm truck availability, loading times and operational requirements.
Escalate delays, truck shortages and operational issues to the Transport Manager.
Transit Documentation & Customs Compliance
Ensure T812, Exit and T1 documentation is prepared accurately and within required timelines.
Maintain compliance with customs regulations and support implementation of regulatory changes.
Coordinate with clearance teams to resolve documentation queries promptly.
Transporter Management
Maintain updated transporter records and support onboarding of approved transporters.
Monitor transporter performance, loading compliance and operational responsiveness.
Follow up on transporter issues, incidents and corrective actions.
Customer Service & Operational Communication
Provide shipment and departure updates to internal teams and customers.
Respond to transport-related queries and coordinate timely resolution.
Ensure accurate communication of loading status, truck departures and delivery progress.
Reporting & Data Management
Prepare daily, weekly and monthly loading and transport reports.
Maintain accurate records of allocations, departures, transit movements and transporter performance.
Support operational analysis through timely reporting and data consolidation.
Continuous Improvement
Identify opportunities to improve allocation, documentation and reporting processes.
Support implementation of operational controls that improve efficiency and compliance.
Profile
Diploma in Logistics, Supply Chain Management, Transport Management or a related field.
Minimum 2 - 3 years' experience in transport coordination, clearing & forwarding or logistics operations.
Working knowledge of KRA, KPA, URA transit procedures and ASYCUDA operations.
Proficiency in Microsoft Office, particularly Excel and Outlook.