JOB PURPOSE
The job holder will focus on assessing risks and making informed underwriting decisions as guided by the underwriting manual including assisting the assistant underwriting manager in daily running of the underwriting function.
PRINCIPAL ACCOUNTABILITIES
Administrative Support:
Provide general administrative support to the underwriting department, including managing the department's inbox, mail register and dispatch of files, policy documents and endorsements.
Preparation of underwriting monthly, quarterly reports and returns.
Input of Data and Approvals in the Underwriting Systems:
Input, update and review customers data, ensuring accuracy.
Input risk details and approving new policies, renewals and endorsements ensuring accuracy of both the data and premiums charged.
Reviewing and approving new policies, renewals and endorsements within set limits
Customer Service:
Assist in responding to client inquiries and providing exceptional customer service.
Managing relationship and instruct service providers where necessary
Develop and maintain strong relationships with clients and intermediaries
Underwriting and Risk Management:
Make informed decisions on coverage limits, premiums and terms based on comprehensive risk assessment.
Review and analyze insurance applications to assess risk and determine coverage eligibility
Preparing, Reviewing and Approval of quotations inline with underwriting guidelines and within set limits
Collaborate with the assistant underwriting manager toanalyze complex cases
Reviewing policy performance and recommending and approval of renewal terms within set limits
Compliance & Policies:
Support the implementation and adherence to underwriting policies, guidelines and procedures.
Ensure policies and quotations are compliance
Reinsurance guidelines and Treaties
Ensure compliance Insurance laws and regulations
Compliance and Risk Management
Training and Mentorship
Mentor and provide guidance to junior underwriters, fostering a culture of continuous improvement within the team
MINIMUM QUALIFICATIONS - KNOWLEDGE AND EXPERIENCE
Bachelor's Degree level in Business related field or equivalent
Proficiency in software office suite particularly Excel for data analysis.
Strong analytical and administrative skills and attention to detail.
Good communication and interpersonal skills to interact with clients and other employees.
Knowledge of insurance laws and regulations.
Ability to maintain strict confidentiality of sensitive employee information.
Diploma in Insurance or in progress
Member of Insurance Institute of Kenya
2 years experience in underwriting.
SKILLS AND COMPETENCIES
Personal attributes
Excellent Communication Skills both written and verbal
Excellent Customer Service Skills
Ethical
Confidentiality
Competent in creating, analyzing, and utilizing metrics to monitor underwriting effectiveness and support business decisions
Excellent interpersonal skills
Ability to solve problems and make decisions effectively
Ability to work under pressure and manage time efficiently