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Underwritting Specialist at FNB South Africa
FNB South Africa
September 17, 2026
Full-time
On-site
Are you someone who can:
Provide leadership, support, training, guidance and development to the medical underwriting team to ensure that the team complies with goals, objectives and standards of the organization to meet customer satisfaction, deadlines and manage the risk of the organisation.
Review & ratification of underwriting business processes to the Underwriting Management Team
Maintain and govern the underwriting processes for the Underwriting Department
Understand and operate within regulatory framework and identify and escalate any risks to the business.
Support the Underwriting Managers with their role objectives as needed.
Research and maintain an awareness of market conditions, practice and legislation, making appropriate recommendations by identifying opportunities to maximize business performance.
Lead or support defined pieces of work end to end within agreed timelines.
Pro-actively identify areas for process improvement and efficiency enhancements.
Support other key tasks within the Underwriting Operations Team such as reinsurance maintenance, reporting, Auditing as well as the Underwriting Department.
Assessment of medical, financial & occupational underwriting risk.
Assessment of complex and commercial cases within the agreed KPI target
Creation of business practice guidelines
Creation, implementation, review, testing & maintenance of Medical underwriting rules & questions.
Relationship management with re-insurance treaty partners
Implement Re-insurer guidelines and requirements.
Assist with Ad hoc letters, non-disclosure letters & communicating changes in standards.
Providing input to Lead underwriting on Ombudsman cases, High priority, CEO and media complaints
Onboarding Training, mentoring & coaching of Underwriters
Training & support for Underwriting, Advisory and Call Centre teams
Providing retrospective underwriting decisions at claims stage
Conduct and recommend Limit reviews for underwriters.
Assist with / conduct periodic quality assurance reviews for in-force policies.
Handle complex technical queries.
Work with Underwriting Data Specialists to translate underwriting philosophy into underwriting Specialists,
You will be an ideal candidate if you:
Matric
Relevant degree would be advantageous
Fit & Proper requirements for long term insurance category B1 for advice (advantageous)
Minimal of 10 years with at least 5 years senior underwriting experience)
Knowledge:
Proven track record in medical training or previous medical underwriting at an advanced level
A higher / advanced level of product knowledge regarding Lump Sum Disability, Critical Illness,
Income Protection, Business Cover, Group Risk, and the assessment and underwriting thereof.
Assessment of medical, financial & occupational underwriting risk of an organisation
In-depth and expert knowledge and application of underwriting administration processes
Experience of influencing stakeholders within underwriting and wider business areas
Systems and analytical experience
Proven advanced underwriting and technical background
You will have access to:
Opportunities to network and collaborate
A challenging working environment that is progressive and agile
Opportunities to innovate where initiative is taken and owned end to end
We can be a match if you are:
Adaptable and curious
Attention to detail
Thrive in a collaborative environment
Deadline driven
Able to handle a pressurized environment
End Date: September 24, 2026
Provide leadership, support, training, guidance and development to the medical underwriting team to ensure that the team complies with goals, objectives and standards of the organization to meet customer satisfaction, deadlines and manage the risk of the organisation.
Review & ratification of underwriting business processes to the Underwriting Management Team
Maintain and govern the underwriting processes for the Underwriting Department
Understand and operate within regulatory framework and identify and escalate any risks to the business.
Support the Underwriting Managers with their role objectives as needed.
Research and maintain an awareness of market conditions, practice and legislation, making appropriate recommendations by identifying opportunities to maximize business performance.
Lead or support defined pieces of work end to end within agreed timelines.
Pro-actively identify areas for process improvement and efficiency enhancements.
Support other key tasks within the Underwriting Operations Team such as reinsurance maintenance, reporting, Auditing as well as the Underwriting Department.
Assessment of medical, financial & occupational underwriting risk.
Assessment of complex and commercial cases within the agreed KPI target
Creation of business practice guidelines
Creation, implementation, review, testing & maintenance of Medical underwriting rules & questions.
Relationship management with re-insurance treaty partners
Implement Re-insurer guidelines and requirements.
Assist with Ad hoc letters, non-disclosure letters & communicating changes in standards.
Providing input to Lead underwriting on Ombudsman cases, High priority, CEO and media complaints
Onboarding Training, mentoring & coaching of Underwriters
Training & support for Underwriting, Advisory and Call Centre teams
Providing retrospective underwriting decisions at claims stage
Conduct and recommend Limit reviews for underwriters.
Assist with / conduct periodic quality assurance reviews for in-force policies.
Handle complex technical queries.
Work with Underwriting Data Specialists to translate underwriting philosophy into underwriting Specialists,
You will be an ideal candidate if you:
Matric
Relevant degree would be advantageous
Fit & Proper requirements for long term insurance category B1 for advice (advantageous)
Minimal of 10 years with at least 5 years senior underwriting experience)
Knowledge:
Proven track record in medical training or previous medical underwriting at an advanced level
A higher / advanced level of product knowledge regarding Lump Sum Disability, Critical Illness,
Income Protection, Business Cover, Group Risk, and the assessment and underwriting thereof.
Assessment of medical, financial & occupational underwriting risk of an organisation
In-depth and expert knowledge and application of underwriting administration processes
Experience of influencing stakeholders within underwriting and wider business areas
Systems and analytical experience
Proven advanced underwriting and technical background
You will have access to:
Opportunities to network and collaborate
A challenging working environment that is progressive and agile
Opportunities to innovate where initiative is taken and owned end to end
We can be a match if you are:
Adaptable and curious
Attention to detail
Thrive in a collaborative environment
Deadline driven
Able to handle a pressurized environment
End Date: September 24, 2026