Requirements
Requirements and Experience
Grade 12 level of numeracy and literacy.
A Minimum of 2 years experience within a similar role.
Must be able to work under pressure in a constantly changing environment.
Strong interpersonal skills are required.
Computer literacy essential (MS Office).
Strong Customer Orientation
Team player
Very energetic
Well organised
Excellence Orientation (Concern for high-quality work)
Ethical Behaviour (Honesty)
Key Performance Areas (KPA)
Ensure all patient administration is effectively completed per company deadlines and policies.
Ensure that all financial policies and procedures are followed daily in the unit, i.e., confirmations, billing, private patients, stock, waste, etc.
Ensure that the unit follows the relevant HR and payroll processes daily.
Ensure all unit administration is effectively completed per company deadlines and policies.
Ensure efficient customer service by maintaining proactive and effective communication with stakeholders and interdepartmental staff to maintain optimal service delivery standards.
Make sure that all staff are trained and educated about the Administration function in the unit and that your related knowledge is constantly updated.
Demonstrate the National Renal Care Values and Caring the NRC Way.