PURPOSE OF POSITION
The Unit manager will oversee the enhancement of nursing care quality by ensuring adherence to professional and ethical standards. They will also monitor and ensure that nursing care and service delivery adhere to standards within a multi-disciplinary quality assurance team. Additionally, the role includes coordinating capacity building, mentoring, and training initiatives.
KEY PERFORMANCE AREAS
Managing departmental costs effectively.
Ensuring accurate billing, stock management, and purchasing.
Identifying and implementing quality improvement opportunities.
Ensuring timely and accurate compilation of records.
Ensuring compliance with protocols, policies, and regulatory Acts.
Promoting the health and wellbeing of patients and staff.
Providing safe, cost-effective, quality patient care aligned with Clinical Governance and evidence-based practice.
Evaluating patient experiences and stakeholder feedback to improve services.
Monitoring nursing quality indicators and clinical outcomes.
Communicating effectively with patients about their care.
Promoting infection prevention practices and standard precautions.
Participating actively in team efforts to achieve objectives.
Engaging in ongoing professional development and staying current with organizational policies.
Delegating decision-making, tasks, and responsibilities appropriately to enhance organizational and employee effectiveness.
Developing the nursing workforce through training and talent management initiatives.
Monitoring staff attendance and addressing absenteeism.
Managing change and conflict effectively.
Supporting staff development through coaching and mentoring.
Building positive working relationships and collaboration with colleagues, doctors, suppliers, and service providers.
Cultivating strategic inter-departmental relationships to achieve hospital and departmental goals.
Establishing effective relationships with public liability and healthcare waste management.
COMPETENCIES (The following will be advantageous)
MINIMUM REQUIREMENTS
(Educational Qualifications & Experience)
Diploma/Degree in Nursing.
Post Basic Qualification: Trauma (Essential)
Qualification in management
SANC Registration as Professional Nurse
Basic Life Support certification
Proficiency in computer applications, including electronic medical records systems.
+5 years Trauma Exp. in Shift Leader/Management role