KEY RESPONSIBILITIES
Reporting: Maintain records of sales, marketing and sponsorship expenses, as well as other field activities, and submit monthly reports to the Category Manager. Assist in planning business proposals investments and local activity, and keep a track record of the same in terms of return by providing reports on a weekly, monthly or quarterly basis.
Service Excellence: Develop a positive image of the company and maintain healthy business relationships through various communication initiatives with local stakeholders including doctors, pharmacies, distributors and Ministry of Health officials. Guide and coach team members on service excellence standards, and ensure engagement and commitment towards same.
Business Strategy: Assist in drawing up the strategy for the company's business in the market, right from the identification of products, operational capabilities and business plan. Develop new business opportunities through market development activities. Ensure 100% execution of the company's product marketing strategy, campaigns, customer coverage and customer service strategy in the market.
Sales & Marketing: Ensure the achievement of agreed sales targets product-wise and territory-wise. Make a business plan every month targeting doctors, pharmacies and institutions. The team leader will prepare a launch calendar based on new registration received or expected and coordinate with the category and sales teams for timely implementation of launch activities.
Controls & Regulatory Compliance: Ensure adherence to internal controls, governance, SOPs and compliance.
Stock Control: Ensure sufficient stocks are maintained at all supply chain levels. Coordinate with category teams for timely processing of purchase orders as per lead time.
Adaptability & General Support: Demonstrate initiative, resilience and a proactive mindset, embracing change and supporting additional sales and marketing responsibilities as may be assigned by management in alignment with evolving business needs.
QUALIFICATIONS & EXPERIENCE
Bachelor's Degree in Science or any other equivalent qualification - a biological science university graduate with a valid PPB license.
Previous experience in the marketing of pharmaceutical products is preferable.
At least 8 years of field sales experience in the pharmaceutical industry with a refined ability to coach and motivate the sales force.
Excellent written and verbal communication skills, with the ability to engage vendors and internal stakeholders professionally and resolve issues collaboratively.
Prior experience supervising or coaching junior accounting staff is a strong advantage, with demonstrated ability to lead by example and foster a high-performance culture.
High level of integrity, discretion with data, and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.