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Ward Hostess Supervisor at Empact Group

Empact Group
March 31, 2026
Full-time
On-site
Purpose of the Role


The successful candidate will be responsible for ensuring the smooth and efficient operation of service delivery, maintaining consistency and quality across all menu items, and supporting inventory control by monitoring stock levels and communicating requirements to the Catering Manager.


Education and Experience Requirements


Matric (Grade 12)
Minimum of 2 years' experience in a similar role
Proven experience in a hospitality environment
Strong customer service background
Sound dietary and menu knowledge


Key Areas of Responsibility


Oversee the smooth operation of food service and production activities
Ensure consistency, quality, and presentation of all menu items
Assist with monitoring inventory levels and communicating stock requirements to the Catering Manager


Knowledge, Skills and Competencies


Excellent customer service and interpersonal communication skills
Basic mathematical proficiency
Strong analytical and problem-solving skills
Effective management and organisational skills
Clear verbal and written communication skills
Computer literacy