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Warranty Engineer at Kenya Airways
Kenya Airways
September 07, 2026
Full-time
On-site
Purpose
Administer, Initiates and progress claims in respect of maintenance reserves, warranties, guarantees and insurance for enhanced product quality and protecting the financial interests of the organization through effective warranty management.
Responsibilities
Maintenance Claims
Compile from aircraft/engine components maintenance records, tasks qualifying for maintenance reserve compensation and initiate claims from respective Lessors.
Warranty Claims
Compile from aircraft/engines/components maintenance records restoration, modification and inspection qualifying for warranty compensation and initiate claims to respective vendors for cost optimized.
Contracted terms claims
Monitor deviations from contracted terms and initiate recovery measures for optimized product quality and cost.
Guarantee claims
Track aircraft, engine, and component performance and MTBF/MTBRs and where below guarantee, initiates action to obtain compensation.
Insurance claims
Collect data and initiate insurance claims through Kenya Airways insurance section for aircraft, engine and components damage incidents and losses.
Records
Extract, compile and circulate entitlements and obligations of the company under each executed agreement for system awareness and distribution of monthly status reports on claims for system use.
Skills
Strong Business acumen.
Self-starter who can work with minimal direct supervision on both ad -hoc requests and core tasks.
Strong analytical ability and attention to detail, excellent math skills a must.
Excellent verbal and written communication skills and working knowledge of MS Excel, Word & Power Point programs.
Ability to work a task to completion within predetermined time constraints is critical for this function.
Qualifications
University Degree from recognized institution in Engineering or Supply Chain Management.
Familiar with all corresponding repair, warranties, stores, inventory, technical, production and quality interfaces.
Aviation Industry experience in supply chain is preferable Additional Qualifications.
Proficient in examining large and complex datasets to detect trends and derive meaningful insights.
Ability to understand complex contracts and summarize key terms.
Strong working knowledge of aircraft maintenance is an added advantage.
Successful completion of the Graduate Engineering Program will be an added advantage.
5 years working knowledge and experience preferably from aircraft maintenance or in a technical field.
Additional Information
Assertive
Good decision-making ability
Strong team player
Proactive (Bias for action and takes initiative)
Have proven integrity, transparency and accountability
Ability to handle multiple tasks without compromising quality
Ability to work independently in fast paced environment
Leadership quality
Strong interpersonal communication skills
Customer focused and quality consciousness
Administer, Initiates and progress claims in respect of maintenance reserves, warranties, guarantees and insurance for enhanced product quality and protecting the financial interests of the organization through effective warranty management.
Responsibilities
Maintenance Claims
Compile from aircraft/engine components maintenance records, tasks qualifying for maintenance reserve compensation and initiate claims from respective Lessors.
Warranty Claims
Compile from aircraft/engines/components maintenance records restoration, modification and inspection qualifying for warranty compensation and initiate claims to respective vendors for cost optimized.
Contracted terms claims
Monitor deviations from contracted terms and initiate recovery measures for optimized product quality and cost.
Guarantee claims
Track aircraft, engine, and component performance and MTBF/MTBRs and where below guarantee, initiates action to obtain compensation.
Insurance claims
Collect data and initiate insurance claims through Kenya Airways insurance section for aircraft, engine and components damage incidents and losses.
Records
Extract, compile and circulate entitlements and obligations of the company under each executed agreement for system awareness and distribution of monthly status reports on claims for system use.
Skills
Strong Business acumen.
Self-starter who can work with minimal direct supervision on both ad -hoc requests and core tasks.
Strong analytical ability and attention to detail, excellent math skills a must.
Excellent verbal and written communication skills and working knowledge of MS Excel, Word & Power Point programs.
Ability to work a task to completion within predetermined time constraints is critical for this function.
Qualifications
University Degree from recognized institution in Engineering or Supply Chain Management.
Familiar with all corresponding repair, warranties, stores, inventory, technical, production and quality interfaces.
Aviation Industry experience in supply chain is preferable Additional Qualifications.
Proficient in examining large and complex datasets to detect trends and derive meaningful insights.
Ability to understand complex contracts and summarize key terms.
Strong working knowledge of aircraft maintenance is an added advantage.
Successful completion of the Graduate Engineering Program will be an added advantage.
5 years working knowledge and experience preferably from aircraft maintenance or in a technical field.
Additional Information
Assertive
Good decision-making ability
Strong team player
Proactive (Bias for action and takes initiative)
Have proven integrity, transparency and accountability
Ability to handle multiple tasks without compromising quality
Ability to work independently in fast paced environment
Leadership quality
Strong interpersonal communication skills
Customer focused and quality consciousness