Welfare Analyst at Max.ng

What You will do


Track Champion daily attendance and follow up on absent champions
Monitor turnover and retention rates amongst Champions
Appropriately attend to the requests of the Champions and follow through
Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
Research and suggest Champions insurance options and HMO plans.
Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary
Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
Conduct exit interviews for champions, collate feedback and provide recommendations
Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved.
Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention.
Implement recognition and appreciation programs across the organization
Encourage champion networks and committee to foster a community


Requirements


A Degree in related fields, minimum of a HND
Proven experience working in / knowledge of a recruitment or analyst role
Strong interpersonal and communication(written and oral) skills
Hausa Proficiency
Strong People Management skill
Strong Administrative skill
Employee engagement skill•Empathetic and approachable
Objective, understanding and resilient
Detail oriented
An ability to prioritize, plan and organize work in a busy environment.
Record/book keeping skills Required Qualifications
Demonstrated high computer literacy: particularly with programmes in Microsoft Office
At least a year and above work experience