Key Responsibilities
Install, configure, and troubleshoot Windows Servers (2008/2012 and above).
Manage VMware ESX and vCenter virtualization technologies, including Blade Servers & Chassis.
Handle all incidents, service requests, alerts, and drive resolution of P1/P2 escalations.
Ensure systems are up to date with firmware upgrades and vendor patches.
Administer Microsoft Clustering, File & Print servers, and Antivirus solutions.
Conduct proactive server monitoring, performance tuning, and capacity planning.
Drive compliance by automating housekeeping tasks and optimizing system processes.
Manage vendor relationships and coordinate OEM support for timely issue resolution.
Execute health checks, technology refreshes, and root cause analyses for improved availability.
Collaborate with auditors to identify and mitigate risks.
Recommend and implement enhancements to improve server management and SLA performance.
Qualifications & Requirements
Bachelor's Degree in Computer Science, Information Technology, or related fields
Minimum of 6 years' post-NYSC relevant experience in the Telecom or Technology industry.
Strong expertise in Windows Server administration, VMware virtualization, and Microsoft Clustering.
Proven experience with Blade Servers, File/Print servers, Antivirus management, and SLA improvements.
Solid understanding of incident, change, and vendor management processes.
Strong analytical, troubleshooting, and automation skills.
Excellent communication and collaboration abilities.