Responsibilities
We have amazing opportunities for x3 Withdrawals Administrators to be based in Durban, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible for attending to all customer queries in relation to withdrawals, with a high level of accuracy and efficiency.
You Bring:
6 Months Call Centre Experience
A Bonus To Have:
Financial Experience
What You'll Do For The Brand:
Effective resolution of customer queries across various platforms.
Investigate and resolve account related issues or discrepancies, working closely with internal and external stakeholders until completion.
Monitor suspicious or unusual transactional activity on customer accounts and escalate to the management team.
Preparation of manual payments required to be submitted to the Treasury team.
Displays good customer service principles in their dealings with customers and other internal team members/ departments/ branches as well as ensuring that the optimal turnaround time for account queries is maintained.
Attend to ad-hoc functions as required due to operational requirements.
Apply Before 04/22/2026, 10:05 AM