Job Description
Process and conduct all municipal account operations.
Contribute to service excellence initiatives.
Provide information on access.
Process all applicable administrative requirements.
Initiate corrective measures and safeguard the municipality against potential revenue losses.
Process requests for funds and/or adjustments to customer accounts.
Disseminate information on ancillary products.
Amend customer information details.
Negotiate mutually acceptable payment arrangements.
Support with training of new staff.
Process all payments and bank all revenue collected.
Receipt and acknowledge electronic payments.
Administer payments for various specialized municipal service.
Administer the issuing of tender documents.
Essential Experience
1 Year relevant experience.
Computer Literacy.
Preferred Experience
2 Years relevant experience.
Essential Qualifications
Grade 12 (NQF Level 4) or equivalent with Mathematics Core and/or Accounting.
Preferred Qualifications
Grade 12 (NQF Level 4) or equivalent with Mathematics Core and/or Accounting and a certificate in the Financial field.